User Side Features of AJ Help Desk Software

We have already seen about AJ Square Inc's AJ help desk software and the top reasons to select that software to make simple and effective customer support. In this blog, I gonna write about important user side features which has been provided by AJ Customer support software.

AJ live help desk software has its own user side features to make the support system user friendly. Here is the list of user side follow which explains use and need of that features.

PDF Guide:

This product greatly caters the need of people who wish to download the valuable material in the selected format of PDF. The user utilizes both categories and sub-categories in distributing all valuable materials in systematic manner for benefit of the customer's. The PDF guides acts as a asset to this product.

Video Tutorials:

AJ Help Desk software satisfies the desire of people who liked to download video of all important material by use of Video Tutorials feature. The user can select both categories and sub-categories for maintaining the Video Tutorials in a systematic way. By this every one can gain valuable information and upgrade their knowledge.

Ticket Support:

The product excel in delivering customized and effective Ticket support Service with flexibility and process excellence. The user can post any query and get diligent replies with apt solutions for their queries.

Live Support:

It provides an opportunity for experiencing the effective Live Chat Services support for communicating with qualified technical executives. With help of this feature one can avail all constructive details by means of live chat. It helps to interact with the help desk person by the client or user.

Community:

Community feature in AJ Help Desk software helps and enhance the lively participation of global users to marvel our product. We encourage community services to trail our software , design modules etc. This feature provides enormous base to share your ideas and views in order to get generate creative thinkings from all corners of the clients. You can get more details about all latest happenings in the field of technology and many more. By presence of creative and acumen customers it is cinch that there is a solution for all queries with a practical approach. We invite and include anyone in our community to add, browse, search, and build onto glory of success with the use of AJ Help Desk software.

Frequently Asked Questions:

This setting is used to display the FAQ questions according to the category and subcategory wise. This setting offers numerous base to share your thoughts and views in order to get essential answer for any topic that was reviewed as FAQ.

These are the most important user side features that you can avail from AJ help desk software. Definitely these features will made your work as simple as possible with more effectiveness.