The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business.
It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting. Here below I m going to mention some significant features of AJ Help desk software.
Troubleshooting feature solves and gives remedies for all queries pertain to different norms. It is a form of logical and systematic search for the source of a problem so that it can be solved, and so the process can be made operational again.
AJ Help Desk satisfies the desire of people who liked to download video of all important material by use of Video Tutorials feature. By using this feature every one can gain valuable information and upgrade their knowledge
* Selection of wide range Knowledge Resources
* Provision of Solution finding Articles
* Knowledge Rich and Advanced Video Tutorials
* Utility of Ticket and Live Chat Support services
* Effective Download choice with PDF Guides
* Professional approach and Quick Remedies for Queries
* Conglomeration of facilities like Forum posting and Community services
* Avail the Innovative Marketing tool of Event & News for Corporate Sectors
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