15 Tips for Best Customer Support for Your Business

Customer service – The best customer service can bring your more traffic and will helps you in word of mouth marketing. Customer ll back to your service only if they feel essence of your customer service. I would like to share few points that you have to consider for better customer support.

Tips for better customer support:

1. Respond to your customer as soon as possible. More ore less every customer is busy in their own schedule. So do not waste their time by letting them wait for your answer. Either it is a straight shopping, or in chat or email. Quick response always recommended.
2. Listen to their problem – you need to listen to your customer's problem. Try to bring the solution to come over from it.
3. Try to keep your promises to your customers in any way. Do not make any fake promise unless you ll keep them.
4. Do not always be a sales person. You need to be a friend first. Then only you can understand the customer's problem and can easily find the solution.
5. Terms and conditions- If your business really having some complicated terms and conditions. Let customers know about it clearly, it will avoid confusions in future.
6. Make training sessions to your customer support team, regarding how to handle customers in a right manner. It will definitely bring them better idea about how to do it.
7. Try to avoid making some automated answering system to your customer support. It will not be much interacted comparing with real support.
8. Select easy live chat software or live chat tool. So that your customers can easily choose chat option to their queries.
9. Do not forget to send news letter, post, or phone call regarding your new offer and new products. Meanwhile, make sure that your intimation ll not disturb your customer in anyway.
10. Analyze their need, suggest them the best service or product within their budget. It really makes them happy.
11. Do not forge t to wish them on special occasion. Keep maintaining the customer data base.
12. Patients is very important. It is your duty to explain the customer about what is going on.
13. Offer special offers or discount coupon to regular customers. It will make strong bond on your customer community.
14. Offer them a place where your customer's can discuss their doubts, queries and etc. It is a good idea if you offer them a forum.
15. Feedback – Final but most important thing. Get feedback of your every customer. It ll helps you to serve them better in future.

AJ Penny Auction – Best Option for Auction Business

Are you crazy online freak ? Wish to earn money from online business? You are right here to read our blog. There are numerous online earning methods are available like ads posting, forum posting, SEO and so on. But those methods wont let you be a owner of your business, you need to work for some one else. Starting your own business will help you to work hard and to hold full revenue with you. Auction is kind of online job, that you can run to earn for yourself. If you having little knowledge about auction, then you can proceed with auction business online. Here I would like to suggest why you need to stick with AJ penny auction software, when you choose auction industry?

Reasons to stick with AJ penny auction script:

• AJ penny auction offers you six different types. There are penny auction, reverse penny auction, peak auction, free bid auction, beginner auction and buy now.
• AJ Penny auction is having powerful features, fully scalable and easy to customize as per your business.
• Script made upon simple PHP and mysql. So basic knowledge of the script is enough to make your needy changes by yourself.
• Bidding in our penny auction uses the coupon per bid, which increases the price by set of amount.
• It allows you to make comprehensive and advanced penny auction business site.
• Options to buying of bid package and bidding in the penny auction format.
• Easy CMS to manage your admin rights, you can create your own categories, products and bik packages. You can view, edit and delete users. No more technical knowledge required to work on our script admin panel.
• Free and Fast registration available for users, members can buy bid packages.
• Easy to customize my account page and to testimonial options to write about the service.
• Advanced FAQ help section available for user side.
• For admin, we are offering easy auction posting form, it takes just less than 3 mins to post an acution. It is a time saving features of AJ penny auction script.
• Can categorize auction like Hot auction and Features auction.
• Easy admin control options to manage upcoming auctions and closed auctions.
• Easy settings for admin, to manage category, user and order.
• Script support multiple payment gateways also offering various email templates with newsletter management.
• Easy to manage, banner, content on CMS.
• Social book marking tool available and social media share buttons available to improve your site ranking.

Boost Your Sales with Best Marketing Tips 2013

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Marketing – Powerful term to control your business depends on how you are using it. There are plenty of marketing methods available to promote your brand and business. For that you need to be aware of consumer study, their needs and how to reach them in cost-effective way. Here I would like to share most effective way of marketing tips for 2013. 

 

Go with Creative Website, No more usual websites:

I know, most of you having your own business website. But some of you will definitely have good amount of traffic and sales and some of you are not. How your site appears to your client, means a lot to them. It will create, your brand exposure, reputation and trusty worthiness. So it is much important to create an interactive and intuitive web design for your business. Say, “Good Bye” to blank static sites or landing pages to your business. A sites without proper multi media properties will let your visitor feel bore. Add more videos, images, gallery, discussion section and so on.

Content is King, Always:

Content for marketing becomes more vital part now, especially after the panda algorithm update of Google, It gives most important to the sites in SERP which has quality, fresh content. You need to focus your visitors by offering them useful stuffs, tutorials, blogs, how to article, tips and so on. It will let them stay on your web page for longer time and don't forget to share your useful contents on social media too. Do provide required level of content to each page of website, thin or duplicate content pages will get penalized by Google. Google has even started rating for content quality in the aspect of grammar, so write bug free content for your marketing purpose.

Learn SEO and Understand Google:

If you are even not into SEO industry, you need to learn it. Without knowing basics of SEO, you cant move to next step. If you can afford, hire SEO services company. Also follow regularly the Google updates and its algorithm changes. Google is the first visitor to your site, design your site and make your content for Google, then to your visitors. SEO is becoming more complicated since Google is working on multiple algorithm to refine the search results. So think out of the box.

Build Your Website Mobile Friendly:

Number of mobiles users are being increased every year and people who uses mobile for Internet purpose also increased. It is not important to create a website for your business, Make it also compatible to all mobile devices. You need to use responsive web design and themes to make your website fit to all kind of mobile devices. There are plenty of free wordpress themes available which supports responsive designs. If you are willing to make your business in wordpress, then go with those free responsive wordpress themes.

20 Powerful Tips for Twitter Marketing for Business

Twitter – The social media ruling the world within 140 characters. An effective micro blogging social media network which can help you to boost your business. Simply creating a twitter account for your business will net help you a lot, you need to follow marketing tricks to attract your customers and fans to follow you. Once you practice it, you ll be a successful marketer on twitter. Let me share few valuable tips on, how to maintain your twitter business account and how to gain business leads from it. Here we go.

Twitter Tips To follow:

1. While creating the twitter account, kindly have exact business name as a twitter user name. So that you can get first place on search engine, when people search with your brand name.
2. Do Fix exact size business logo on twitter profile. It shows your identity on social media.
3. Do not forget to fill simple Bio section on profile, let your follower know, who you are and what your business into.
4. Fix attractive twitter back ground image on your profile. If you are a designer, you can make it. Or else, there are few quality twitter background design services available on net. You can hire them.
5. Start following your niche related people, experts on your field. So that you can get ideas and latest trends from their tweet.
6. Place your website link on twitter page to gain traffic.
7. Do share you creative ideas often on you twitter page, so that your follower s will have a chance to interact with you.
8. Do not use your tweets fully a marketing purpose. It will makes your followers to leave from your profile.
9. Add right keywords on marketing tweets, when you publish. Use # tag before every keywords so that people can find you in real time search or in trending topic.
10. Maintain your profile clean, Do remove spammers, bots from your follower list.
11. Do reply to your customer queries via direct message or by reply. It will helps you to improve your customer service.
12. Do not use auto-follow option. It will increase your spammers count.
13. Use RT (Retweet) option when you find a tweet when it worth sharing.
14. Maintain your identity on twitter. It will only generate real followers to your profile. Be yourself.
15. Add twitter widget on your site or blog. It helps your fans to find your on twitter easy.
16. Do your twitter profile name with logo on business newsletters.
17. Use Twit image service to share most important moment snaps to your followers.
18. You should use twitter for best customer service. Listen, watch and respond to your customer.
19. Use list option on twitter to keep followers in a organized manner, so that you can easily manage to whom you send message.
20. If possible connect your other social media networks with twitter. You can do with linkedin and facebook.

15 Must Follow Tips to Get Success in Ecommerce Business

Starting an ecommerce website or business is not so tough, since there are plenty of free resources now available on net like, free ecommerce script, free template, free plugin and so on. Running it successfully to earn money is a complicated task that need to overcome by every ecommerce entrepreneur. Making our ecommerce website more unique is the factor where our success lays on. Here I would like to share few things to grab crown in ecommerce business. Even though, the tips suggesting methods are so little, they have the capability to change your business trend and success way.

1. Be clear in your goal or objective. Make it visible to your customers. Confirm often, that you are working towards your object and not skipping from it.
2. Home page is the place which attracts more visitors. So place your best selling products and pricing on home page. It will improve you sales more.
3. Plan – Do create a plan for your business. Follow the best rules to make the business model.
4. KYC – Know your customer. Maintain feed back form where ever possible on your site. So that you can get ideas from clients, like why they have not purchased? What would they like to have? Problems for them in ordering and so on. But make sure that your feed back form wont distract their shopping experience.
5. Advertise on relevant sites, it attracts more visitors to your site. I would suggest you to use Google adwords to get better ROI on advertising campaign.
6. Test Often. Better to test your site features, payment gate ways, ordering page and all. Make sure often that everything working fine.
7. Track your analytics – Know more about Google analytic. Track visitors, country, most no.of visited product page, sales count and so on. It helps you to make better advertising or marketing campaign for your brand.
8. Best suggestion is to use HD images for all your ecommerce products.
9. Learn Marketing- Dont wait for order to come. Let them know about your products, service, and offers. So that you can triple your sales. Use all marketing methods to grab buyers for your ecommerce site.
10. Be active in social media. Social media is a power tool to get more business leads. Create page on facebook, twitter and never forget pinterest. Share you product images on pinterest for better exposure.
11. COD – Try to offer Cash on delivery to all possible regions. It will improve the trust on your brand and service.
12. No delay in shipping. Try to commit with best shipping agents and do not make any delay in shipping the order. Make sure that order reached customer with full safety.
13. Dont miss any special occasions like Christmas, New Year, Valentines day and more. Offer special discount, deals and combo for customers.
14. Do maintain the mailing list to use for email marketing.
15. Perform the business administration role well. Do not trust anyone, do enter into field and monitor each and every work of your ecommerce business.

Why to Choose AJ Auction 2012 – Auction Software?

Creating and running an auction site is the one of most preferable way to earn money online. But creating the most trust worthy and quality site matter here. When you decide to start an online business, you need to careful in each steps like fixing domain name, registering it, buying quality script, design issues, payment gateways and so on. 

While talking about auction script, we need to consider on of popular and best serving php made ebay like auction script AJ Auction Pro, the product of AJ Square Inc. The company has released advanced version of auction script called AJ Auction 2012, which serves you better than AJ auction pro. Here I would like to discuss few points that clarifies why to choose AJ auction 2012?

Why to Choose AJ Auction 2012?

• AJ Auction 2012 is offering you new templates with 5 themes. It will helps you to create your auction site best ever before.
• Version offer you facebook login integration for your site. Since, most of the people will be online on their facebook. So the process will get easy to login using their social media profile.
• It offers you the facebook share option. People can share your latest offers, auctions, deals and more. It will let your site to have more free traffic from social media.
• You can use also twitter to share the site and offer details.
• The additional optioin for admin will be provided in this version, Admin can edit or view user profile.
• Reset or Resend user password option for admin.
• Admin can particularly select a user and can view invoices for that person. It makes the process more easy.
• The complete auction history visibility to admin. Admin can able to view complete closed and new auction and bidding details.
• Admin can also view feedback history of the particular person. So that admin can provide best customer support to the users.
• Home page editor option for Administrator

These are the major features available with AJ Auction 2012, The product of AJ Square Inc. Get advanced auction script software for your business with 24*7 support.

50% Mega Festival Offer from AJ Square Inc

AJ Square Inc – Reputed south India based software development company has come up with fabulous festival offer to make your Christmas and new year unforgettable one. AJ Square management has announced 50% massive discount on their software products. The discount sales has started for all the customers around the world.

They also noted that, it would be definitely beneficial to whom willing to start their business in a small budget. The company is offering two kind of version to their software products and they are user and enterprise license version. The 50% discount offer suits only for their enterprise license products.  Also buyers can get 24 hrs customer support and technical support to their discount shopping too, as like normal shopping. The offer suits for their products listed below.

AJ Software products with 50% discount:

1. AJ Auction Pro
2. AJ  Classifieds
3. AJ Matrix (MLM)
4. AJ HYIP
5. AJ Help Desk
6. AJ Email Marketer
7. AJ Shopping Cart
8. AJ Penny Auction Script

All the AJ Software products are made by PHP and mysql. Easy to use script and to customize as per your need. So it is worth buying the valuable scripts in this discount time to start your business.  They also has announced that more or less, they are offering the software which are meant to start a well growing business. MLM and HYIP are quick earning fields, where you need to put little hard work. So it is time to start your mlm or hyip business using the festival offer.

People can make your festival sales and auctions sites using AJ auction and Aj Shopping cart script available with massive discount. You can start running your site in minimum budget to earn a lot, start providing your business support using AJ help desk . Use AJ Email marketer script to market your business and brand.

Buyers can contact sales people of AJ Square Inc at anytime to know more details about this festival offer and more technical details about the products. People can mail at sales@ajsquare.com id or to directly get one to one chat from the company site. Offers wont knock your door all time, pretty sure, it is the right time to start your business. Get it now and start today.