Monday, May 17, 2010

AJ Help Desk Services (SaaS) with 30 Days Free Trial


AJ Square Inc has released, AJ Help desk software- a web based help desk script software on July 2009. Now AJ Square Inc announces that effective AJ Help Desk Services available in SaaS (Software as a Service) concept too. People can subscribe AJ Help desk SaaS service with more additional features.

The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business.

It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting.

AJ Help desk is a product designated for use by corporate organizations to look after or handle the interactions with customers including the complaints, suggestions, clearing doubts etc. If the services of such a software is availed, then the organization can focus on its core business, to improve productivity.

Top Reasons to Select AJ Help Desk SaaS

1.The service of helpdesk is offered through 'SAAS' concept, freeing people from the problems inherent to hosting activity at reasonable and affordable rental plans. Source code will be replicated for each user and separate database for each user ensuring privacy and confidentiality of your business data.

2.Live customer support services cannot be omitted from mentioning, as our online help desk system supports multiuser chat, provides facility for rating of chat by customers and files may be uploaded by the staff during the course of chat operation.

3.A series of remainder mails could be sent to staff at regular intervals, as per admin settings, in case the ticket gets reposted due to non resolution.

4.Rollback facility is available, by default for articles. Therefore, if any important details were accidentally deleted, the staff may switch over to previous version.

5.We have integrated the Google Analytics API code in the coding so that the admin can have a clear idea on the browsing pattern of the site.


Users can get free 30 days trial of AJ Help Desk SaaS by filling simple sign up form and no credit cards required. Get your customers fully satisfied with AJ Help Desk (SaaS) Services.

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